Privacy policy

Jagano Pty Ltd T/As Barry – The Barrow Carry · ABN 40 638 026 874 · Last updated: September 2026

Barry – The Barrow Carry respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, purchase our products, contact us or interact with our marketing.

1. Information We May Collect

Depending on how you interact with us, we may collect information including:

Your name
Email address
Telephone number
Billing and delivery address
Order and purchase information
Enquiries and correspondence
Information you provide when subscribing to our mailing list
Website usage and interaction information
Device, browser and IP information
Information associated with advertising and analytics technologies

Payment information may be processed by third-party payment providers. We do not necessarily receive or store your complete credit or debit card details.

2. How We Collect Information

We may collect personal information when you:

Purchase Barry through our website
Create or submit an order
Contact us with an enquiry
Subscribe to our mailing list
Complete a form
Participate in a promotion or competition
Interact with our advertising
Browse or use our website

Some information may also be collected automatically through cookies and similar technologies.

3. How We Use Your Information

We may use your personal information to:

Process and fulfil orders
Arrange shipping and delivery
Process payments and refunds
Provide customer service and product support
Respond to enquiries
Communicate with you about your order
Send marketing communications where permitted
Improve our website, products and customer experience
Measure the effectiveness of advertising and marketing
Prevent fraud and protect our business and customers
Meet our legal, accounting and regulatory obligations

4. Marketing Communications

If you subscribe to our mailing list or otherwise consent to receive marketing communications, we may send you information about Barry, special offers, new products, promotions and other relevant updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email.

Unsubscribing from marketing does not prevent us from sending communications that are necessary to complete or service an order.

5. Cookies, Analytics and Advertising

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, improve our services and measure advertising performance.

We may also use third-party advertising and analytics services, including services associated with platforms such as Meta and Google.

These services may use cookies, pixels or similar technologies to understand interactions with our website and advertising.

Your browser may allow you to block or delete cookies. Doing so may affect some website functionality.

6. Sharing Your Information

We do not sell your personal information.

We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:

Website and e-commerce service providers
Payment processors
Shipping and delivery providers
Email and marketing platforms
Advertising and analytics providers
IT and data storage providers
Accountants, professional advisers and service providers
Government authorities or regulators where required by law

We only disclose information that is reasonably necessary for the relevant service or purpose.

7. Overseas Service Providers

Some of the technology, website, payment, marketing, analytics or data-storage providers we use may store or process information outside Australia.

The countries involved may vary depending upon the providers and services we use.

Where applicable, we take reasonable steps to ensure personal information is handled appropriately and in accordance with applicable privacy requirements.

8. Protecting Your Information

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Access and Correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before providing access to personal information.

10. Retention of Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, taxation, accounting and business requirements.

When information is no longer required, we will take reasonable steps to securely destroy or de-identify it where appropriate.

11. Privacy Complaints

If you have a question or concern about how we have handled your personal information, please contact us.

We will review your concern and aim to respond within a reasonable period.

If applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.

12. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of third-party websites, and we recommend reviewing their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, service providers or legal obligations.

The latest version will be published on our website with the date it was last updated.

14. Contact Us

For questions about this Privacy Policy or the personal information we hold about you, please contact:

Jagano Pty Ltd T/As Barry – The Barrow Carry
ABN 40 638 026 874
Website: barrowcarry.com.au
Email: info@barrowcarry.com.au