Shipping policy
Shipping Policy
Jagano Pty Ltd T/As Barry – The Barrow Carry · ABN 40 638 026 874 · Last updated: September 2026
At Barry – The Barrow Carry, we aim to get your order to you safely and as quickly as possible.
Australian Shipping
We ship Barry – The Barrow Carry to addresses throughout Australia.
Available shipping options and applicable delivery charges will be displayed at checkout before you complete your purchase.
Order Processing
Orders are generally dispatched within one week of payment being confirmed.
During periods of high demand, promotions, public holidays or other circumstances outside our control, processing may take longer.
If there is a significant delay with your order, we will endeavour to contact you using the details provided with your order.
Delivery Times
Delivery times vary depending on your location and the freight provider.
Any delivery timeframe provided by us is an estimate only. Once an order has been collected by the freight provider, delivery times may be affected by circumstances outside our control.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
Please check your delivery details carefully before completing your purchase.
If you notice an error after placing your order, contact us as soon as possible at info@barrowcarry.com.au.
If the order has already been dispatched, we may not be able to change the delivery address and additional freight charges may apply.
Tracking
Where tracking is available, tracking information will be provided once your order has been dispatched.
Damaged Deliveries
Please inspect your Barry as soon as reasonably possible after delivery.
If your product appears to have been damaged during transport, please contact us promptly and provide:
- Your name and order number
- Details of the damage
- Photographs of the product
- Photographs of the packaging where relevant
Please retain the packaging until we have assessed the issue.
Authority to Leave
Where you provide an authority to leave or request that a delivery be left unattended, responsibility for the parcel may pass to you once the carrier has delivered it in accordance with those instructions, subject to your rights under applicable law.
International Orders
International shipping availability, destinations, costs and delivery arrangements may vary.
Where international shipping is available, applicable shipping charges will be displayed or advised before the order is completed.
International customers may also be responsible for customs duties, import taxes, fees or other charges imposed by their country.
Consumer Rights
Nothing in this Shipping Policy excludes, restricts or modifies any rights you may have under the Australian Consumer Law or other applicable legislation.
Contact Us
For questions regarding shipping or an existing order, please contact:
Jagano Pty Ltd T/As Barry – The Barrow Carry
ABN 40 638 026 874
Website: barrowcarry.com.au
Email: info@barrowcarry.com.au